C
Helpdesk Executive - 265672 | CBRE
CBRE
Chennai
Full-Time
0-3 Years experience
Description
- Respond to incoming calls, emails, and messages related to service requests or issues.
- Log all queries and complaints in the helpdesk system.
- Provide first-level troubleshooting and guidance to users.
- Assign and escalate unresolved issues to relevant teams.
- Follow up on open tickets until closure.
- Maintain daily reports of calls, issues, and resolutions.
- Ensure customer satisfaction through timely and professional support.
- Coordinate with internal departments for quick problem resolution.
About CBRE
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