Social Media Specialist
Certify
Description
Your Key Responsibilities
Strategic Ownership
-
Develop and execute platform-specific content strategies aligned with marketing and product goals.
-
Identify rising platforms, shifting audience behaviors, and whitespace opportunities (Reddit, niche communities, Threads, etc.).
-
Align social activities with full-funnel awareness → engagement → conversion journeys.
Leadership Profile Building
-
Manage and grow executive profiles on LinkedIn, ensuring thought leadership is established and sustained.
-
Work closely with leadership to create high-quality posts, newsletters, engagement actions, and follower development.
-
Build brand trust and visibility through personal + brand account synergy.
Content Writing & Brand Voice
-
Write social-first, platform-optimized content with strong hooks, value delivery, and brand consistency.
-
Create concise and compelling copy for short-form posts, carousels, videos, and ads.
-
Ensure adherence to design language and visual hierarchy while briefing or collaborating with design teams.
Community Engagement & Growth
-
Foster meaningful conversations—respond to DMs, comments, and mentions promptly and strategically.
-
Actively participate in and engage with industry groups, community spaces, Reddit threads, and partner content.
-
Explore employee advocacy and support internal champions with curated content.
Platform & Ads Experience
-
Execute and optimize campaigns using social media ad platforms (LinkedIn Ads, Meta Business Suite, etc.).
-
Segment and target audiences using platform data, Sales Navigator insights, and CRM feedback.
-
Drive measurable KPIs: reach, engagement, CTR, follower growth, and campaign-specific outcomes.
Performance Analysis
-
Create and share performance dashboards regularly, highlighting insights and opportunities.
-
Run A/B tests on formats, tones, timing, and content categories to constantly improve impact.
-
Benchmark against competitors and identify creative/social whitespace to capitalize on.
Requirements
-
3–5 years of B2B social media experience—preferably in SaaS or healthcare tech.
-
Excellent command of LinkedIn—both organic and paid—with strong understanding of Sales Navigator.
-
Proven ability to write, edit, and craft compelling brand and leadership content.
-
Familiarity with Reddit engagement, social listening, and platform communities.
-
Understanding of design systems, layout, and visual direction (while not being a designer).
-
Experience working with cross-functional teams including SEO, content, product, and sales.
About Certify
-
