Saison Her Rise - Program Manager

Saison Her Rise | Rise Up and High
A pause is not a full stop. It is the moment before a fresh start. At Credit Saison India, we see the courage
behind every career break and the strength it takes to come back. Through Saison Her Rise, we are here to
welcome you, believe in you, and help you rise again.
If you are a professional currently on a career pause and eager to contribute meaningfully, this program is
built for you. Collaborate with diverse teams, be part of impactful projects, and get access to opportunities
to grow.
About Credit Saison India
Established in 2019, Credit Saison India (CS India) is one of the country's fastest growing Non-Bank
Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled
partnerships with Non-Bank Financial Companies (NBFCs) and Fintechs. Its tech-enabled model coupled
with underwriting capability facilitates lending at scale, meeting India's huge gap for credit, especially with
underserved and under penetrated segments of the population. Credit Saison India is committed to growing
as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals, and
more. Credit Saison India is registered with the Reserve Bank of India (RBI) and has an AAA rating from
CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, Credit Saison India has a branch
network of 85+ physical offices, 2.0+ million active loans, an AUM of over US$2.4B and an employee base
of about 1,400+ employees.
Credit Saison India is part of Saison International, a global financial company with a mission to bring
people, partners and technology together, creating resilient and innovative financial solutions for positive
impact. Across its business arms of lending and corporate venture capital, Saison International is committed
to being a transformative partner in creating opportunities and enabling the dreams of people. Saison
International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951
and one of Japan's largest lending conglomerates with over 70 years of history and
listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified
financial services provider across payments, leasing, finance, real estate and entertainment. Based in
Singapore, Saison International's global operations span over Singapore, India, Indonesia, Thailand,
Vietnam, Mexico, and Brazil, with active investments in debt, equity, corporate venture capital, and
technology.
Program at a Glance
Eligibility Women professionals ready to restart their careers
Career break 1 to 6 years from a full-time role
Prior experience 2 to 5 years of professional experience
Employment Type 6-months returnship, with remuneration through the program duration
Job location Mumbai
Pathway Possibility of full-time role conversion, based on performance & role availability
Job Title Program Manager – Unsecured Business Loans

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Role & Responsibilities
1 Support Process Optimization: Assist in mapping and reviewing end-to-end customer
lifecycle processes. You will help identify workflow inefficiencies, suggest communication
improvements, and support the creation of clear standard operating procedures (SOPs).
2 Drive Repayment Automation: Help with initiatives to automate everyday repayment
workflows, including EMI scheduling, NACH/ECS/UPI AutoPay setups, and loan statement
generation. You will collaborate with technology teams to help build smooth, automated
customer journeys.
3 Assist with Portfolio Servicing: Support operational compliance and performance monitoring
for Direct Assignment (DA) loan portfolios. This includes helping track collections and assisting
with the automation of investor reporting workflows.
4 Coordinate Cross-Functional Projects: Partner closely with internal teams such as IT, Risk,
Finance, and Collections to support steady project delivery. You will contribute to process
documentation, assist with user testing (UAT), and help track project milestones or risks.
5 Analyze Operational Data: Review repayment behaviors, success rates, and turnaround times
to create helpful dashboards and MIS reports. Your insights will help the team reduce manual
errors and make operations more scalable.
Qualifications & Skills
1 Foundational Loan Operations Knowledge: A basic understanding of the loan servicing
lifecycle and familiarity with payment modes like NACH, ECS, or e-mandates. Prior exposure to
lending portfolios (like MSME, Home Loans, or Digital Loans) is preferred but not mandatory..
2 Analytical & Reporting Aptitude: Comfortable working with data and using basic analytical
tools like MS Excel or Power BI to build trackers and monitor trends.
3 Collaboration & Execution Focus: Ability to collaborate effectively across different
departments. We value your eagerness to refresh your skills while driving meaningful
operational improvements.
Why Join Us?
1 Meaningful Projects: Real projects where your experience matters and your contribution is
seen, so you rediscover just how much you bring to the table.
2 A genuine path forward: A six month engagement that can open the door to a full-time role,
based on your performance and the right opportunity, because we are invested in your
long-term journey, not just a short chapter.

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3 Mentorship and capability building: Guidance, learning, and support designed to help you
find your footing and step back in feeling capable and self assured.
4 A workplace that supports the whole you: Policies and ways of working that make space for
your life beyond work, so you can thrive professionally and personally. Join a vibrant community
of women through the Saison Women Circle, and find dedicated new mother support through
the Saison Unstoppable Moms program.
5 Work Transition Support: Support you with a smooth work transition and hybrid work
arrangements.
Benefits
1 Insurance Coverage: Comprehensive health insurance plans, accident coverage, and term-life
insurance for you and your family.
2 Free Counselling Support: Through our Employee Assistance Program (EAP), access free of
cost and confidential one-on-one mental well-being and nutrition counselling sessions.
Frequently Asked Questions
Who can join?
Women with 2-5 years of prior full-time work experience and a career break of 1-6 years.
How long is the engagement?
This is a 6-month returnship, with possibility of full-time role conversion based on performance & role
availability.
Does the reason for my break matter?
No, the reason for your career break does not affect your eligibility, provided you meet the other criteria.
Will I receive mentorship and training?
Yes. Mentorship, guidance, and capability building are core to the program.

If you are ready to restart your career, you are at the perfect place.