About Crisil Limited

We are a leading, agile, and innovative global analytics company driven by our purpose to make markets function better. We are a bold organization powered by deep expertise, unparalleled analytics and relentless innovation. We collaborate seamlessly to deliver mission critical insights thereby instilling & amplifying client's success.

Life at Crisil

Be the impact

Drive growth with a strong sense of purpose.

Create lasting impact that affects individuals, businesses, and the society at large.

That's what 'Life@Crisil' is all about.

This is where you unlock the next chapter of your career - fueled by our caring culture which encourages you to learn and innovate, an environment that fosters positivity through our people-first approach and an attractive rewards & benefits program that puts your growth in the spotlight. An inspiring setting where you will find the brightest minds, inspiring you to unleash your potential.

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Job Description

Coalition Greenwich (A Division of CRISIL)

Job Description: Field reporting  and analytics

Location: Mumbai

Role Overview

The Field Operations Associate plays a critical role in supporting research field operations through analytical reporting, data quality validation, and operational coordination. The role focuses on interpreting field performance data, maintaining reporting dashboards, and identifying data quality issues that may impact project outcomes. Additionally, the role contributes to process improvement and automation initiatives to enhance reporting efficiency and operational visibility.

Key Responsibilities

• Develop and maintain field performance trackers and dashboards to monitor project progress and completion trends
• Analyze field data to calculate completion run rates, identify performance gaps, and highlight risks to project timelines
• Conduct structured quality assurance reviews of interview recordings and survey outputs to ensure adherence to research protocols
• Identify data inconsistencies or quality concerns and escalate findings to stakeholders for corrective action
• Coordinate with internal teams and vendors to resolve operational issues impacting field progress
• Design and improve reporting frameworks to enhance visibility and usability for stakeholders
• Support automation initiatives to streamline reporting workflows, including integration with platforms such as Salesforce
• Collaborate with technology teams to define reporting requirements and improve data accessibility

Qualifications and Skills

• Bachelor's degree in Business, Finance, Operations, or a related field; MBA preferred
• 3–5 years of relevant experience in operations, analytics, or market research
• Strong analytical and data interpretation skills
• Experience developing dashboards and reporting tools (e.g., Excel, BI tools)
• Ability to identify trends, anomalies, and actionable insights from data
• Strong stakeholder management and communication skills
• Experience with process improvement or automation initiatives is an advantage

Open Positions

1

Mandatory Skills

Reporting, MIS Reporting, Field Support, Dashboard Development, KPI Analysis, KPI Monitoring, Big Data Analytics, Stakeholder Management

Location

Crisil Limited, Saki Vihar Road, Tunga Village, Chandivali, Powai, Mumbai, Maharashtra, India

Education Qualification

Bachelor's Degrees in Finance

Experience

3 to 5 years