Process Excellence Lead

Identify opportunities for business efficiency improvement. Co-ordinate with cross-functional projects/teams/departments to ensure smooth functioning of the business. Work closely with HR, leadership teams, and other stakeholders to align organizational behavior strategies with business objectives. Work closely with managers, leads, and analysts to define account scopes and timelines. Working closely with the business stakeholders and ensuring improved client delivery by adopting best practices for client interactions, presentations etc. Drive continuous improvement in project processes and workflows. Facilitate change initiatives and help manage the impact on the workforce. Assist in designing strategies for smooth transitions during restructuring or major organizational changes. Use data and employee feedback to analyze and improve team behaviors, communication, and collaboration within the organization. Working closely with the leads to bring about an improvement in mentorship, reportee relationships. Working closely with teams to ensure improvement in relationship building and interpersonal skills Conduct regular check-ins and stand-ups to keep stakeholders aligned. Maintain clear documentation of project plans, changes, and decisions. Communicate effectively with internal teams and external stakeholders. Ensure projects are delivered on time, within scope, and on budget. Proficient in using data-driven approaches to analyze organizational behavior trends and recommend solutions.

3+ years of experience in problem-solving/logical reasoning in tech startups. Basic understanding of functionality and operations of data centric work. Communication, people management and organizational skills. Ability to manage multiple projects in a fast-paced environment. High attention to detail and a proactive problem-solving attitude. Out of the box thinking.