Software - Business Analyst

The roles of a business analyst are to gather, review and analyze data regarding the business and its operations; prepare models and process maps for improvements; and communicate findings and suggestions to key stakeholders.Responsibilities:Requirements Gathering:Proficient in reviewing/inventing processes or systems of a Business. Understand customers' diverse, specific business needs.Collaborate with stakeholders to understand business requirements.Conduct interviews to gather detailed requirements.Document and validate requirements to ensure they meet business needs.Stakeholder Communication:Act as a bridge between business units and IT teams.Prepare and present reports, presentations, and proposals to stakeholders.Manage stakeholder expectations and address any concerns or issues.Process Improvement:Evaluate existing business processes and identify areas for improvement.Develop and propose solutions to enhance efficiency and effectiveness.Implement process changes and monitor their impact.Documentation:Create and maintain comprehensive documentation for business processes, requirements, and solutions.Ensure documentation is accurate, up-to-date.Create High Level Documents (System Architecture Diagram, Activity Diagrams, Wire-frames)Skills and Competencies:Analytical Thinking: Ability to analyze complex data and processes to identify problems and solutions.Communication: Strong verbal and written communication skills to interact effectively with stakeholders and team members.Problem-Solving: Ability to develop innovative solutions to business challenges.Technical Proficiency: Familiarity with data analysis tools, databases, and software development processes.Project Management: Skills in managing projects, including planning, execution, and monitoring.Attention to Detail: Precision in documenting requirements and specifications to ensure accuracy.Adaptability: Ability to adjust to changing business needs and priorities.Proficiency in Tools:Analyse Customer Requirements and record them efficiently as Customer Notes & FRD (Feature Requirements Document).Create System Architecture Diagram, Activity Diagrams, Wire-frames using Figma, Whimsical, etc.Competent in writing reports and making presentations to highlight the requirements: Usage of PPTExcellent knowledge of Google Spreadsheet/Ms-Excel.

Bachelor's Degree in Information Technology or Computer Science or MCA or BCACertifications: CBAP, PMI-PBA, Agile, etc. (optional but valuable)Postgraduate Education like an MBA or Master's in Information Systems (optional but valuable)