Assistant Officer, Personal Banker, Consumer Banking Group
DBS
Description
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
- Develop and maintain strong relationships with clients to understand their financial needs and provide personalized solutions
- Proactively identify opportunities to cross-sell and up-sell a range of banking products and services to clients
- Ensure high levels of client satisfaction by providing exceptional customer service and resolving any issues or concerns promptly
- Collaborate with other teams within the bank to deliver integrated solutions to clients
- Contribute to the growth and profitability of the CASA (Current Account and Savings Account) portfolio by meeting or exceeding sales targets
- Maintain accurate and up-to-date client records and documentation
Requirements
- Minimum 2-3 years of experience in a customer-facing role within the banking or financial services industry
- Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients
- Demonstrated sales and negotiation skills, with a track record of meeting or exceeding sales targets
- Excellent problem-solving and decision-making abilities, with the ability to provide tailored solutions to clients
- Proficient in the use of relevant banking systems and software applications
- Ability to work collaboratively as part of a team and contribute to the overall success of the organization
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Aruppukkottai
Job:
Relationship Management
Schedule:
Regular
Employee Status:
Full time
About DBS
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