Operation Executive - GWL

Description and Requirements

Key Responsibilities

Operational

• Monitor performance of staff in the Service Centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programmes designed centrally

• Ensure adequate manning in terms for full-time employees, PDAs etc

• Generate and maintain MIS related to the service center

People

• Provide direction, guidance and support to employees to help them discharge their duties effectively