Executive

As an Executive, you will be the front-line representative of our company, engaging with customers to promote our insurance products and services. Your primary goal is to convert leads into sales, renew existing policies, and provide excellent customer service. You will be a key contributor to our sales team, working collaboratively to achieve department and company-wide goals.

Responsibilities

• Conduct outbound calls to prospective and existing customers, focusing on insurance sales and policy renewals.
• Clearly and convincingly explain product features, benefits, and premium details to customers.
• Follow up on leads and handle objections effectively to close sales within defined timelines.
• Ensure compliance with IRDAI guidelines and maintain accurate and up-to-date call records.
• Build and maintain strong relationships with customers to foster long-term loyalty and repeat business.
• Stay updated on insurance products, industry trends, and competitor offerings to provide accurate and relevant information to customers.
• Collaborate with the sales team to develop and implement effective sales strategies and campaigns.
• Provide regular feedback and insights to the management team on customer interactions and market trends.
• Maintain a high level of professionalism, integrity, and ethical standards in all customer interactions.
• Achieve individual and team sales targets, as well as contribute to the overall success of the department.

Qualifications

• A high school diploma or equivalent is required; a bachelor's degree in a related field is preferred.
• 1-2 years of experience in a sales or customer service role, preferably in the insurance industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong phone etiquette and a confident, persuasive approach to sales conversations.
• Proficiency in using CRM systems and other sales-related software.
• Ability to work independently and manage time effectively to meet sales targets.
• Excellent organizational skills and attention to detail.
• A results-driven mindset with a passion for achieving sales goals.
• Willingness to continuously learn and adapt to new products, services, and sales techniques.
• A positive and enthusiastic attitude, with a customer-centric approach.