FOS

As a FOS Executive, you will be the face of Digitide Solutions in the field, building strong relationships with clients and potential leads. Your primary focus will be on achieving collection targets and ensuring a positive customer experience. This role requires excellent communication skills, a proactive approach, and the ability to work independently.

Responsibilities

• Conduct field visits to clients and potential leads, building and maintaining strong relationships.
• Generate new leads and convert them into business opportunities.
• Collect payments and ensure timely and accurate recording of transactions.
• Provide excellent customer service and resolve any client queries or issues.
• Maintain accurate records and documentation of all field activities.
• Collaborate with the internal team to share insights and feedback from the field.
• Stay updated with industry trends and competitor activities.
• Identify and report any potential risks or issues to the management team.
• Attend industry events and conferences to represent Digitide Solutions.
• Ensure compliance with company policies and procedures during field operations.

Qualifications

• A bachelor's degree in business, sales, or a related field is preferred.
• Minimum 2 years of experience in a field-based role, preferably in collections or sales.
• Excellent communication and interpersonal skills, with the ability to build rapport.
• Strong organizational and time management abilities.
• Proficiency in using CRM systems and Microsoft Office suite.
• A results-driven and self-motivated mindset.
• Ability to work independently and manage a dynamic workload.
• Valid driving license and willingness to travel extensively.
• Familiarity with payment processing systems is an asset.
• Strong problem-solving and conflict resolution skills.

Company

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we've been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise.  Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we've been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We're more than just a service provider we're a committed partner driving meaningful impact every day.  We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.