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Customer Success Specialist
Disprz
Mumbai
Full-Time
8.0 - 10.0 LPA
Description
What you'll be doing
🔹 Onboard and train customers for smooth adoption 🔹 Build strong and meaningful client relationships 🔹 Understand customer challenges and work with internal teams to resolve them 🔹 Identify upsell & cross-sell opportunities 🔹 Support renewals and proactively contribute towards reducing churn 🔹 Help customers get maximum value from our products
Eligibility Criteria
- Experience in Customer Success / Account Management is preferred
- Freshers are also welcome to apply!
- Excellent communication and problem-solving skills
- Strong customer-first mindset
- SaaS / CRM experience is a plus
About Disprz
Disprz is an Indian edtech platform offering enterprise learning and skilling solutions, helping organizations upskill employees through AI-driven training.