Deal Desk & Revenue Operations Analyst

Position: Deal Desk & Revenue Operations Analyst

Location: Chennai (On-site)

Shift: 2:00 PM – 11:00 PM IST

Experience: 2–4 years

About the role: This role requires strong expertise in Revenue Operations, Deal Desk processes, Sales Operations, Salesforce CRM, DocuSign, and deal lifecycle management, along with excellent communication skills to effectively collaborate with US-based stakeholders.

Key Responsibilities:

• Manage and support the end-to-end deal lifecycle from opportunity creation through contract execution.
• Partner with Sales, Finance, Legal, and Operations teams to review, validate, and process sales opportunities.
• Review deal structures, pricing, approvals, and commercial terms to ensure compliance with company policies.
• Maintain accurate sales opportunities, quotes, and contracts in Salesforce CRM.
• Coordinate contract generation, routing, and execution using DocuSign.
• Ensure timely deal approvals and remove roadblocks to accelerate sales closures.
• Monitor deal pipeline, identify bottlenecks, and provide operational support to sales teams.
• Generate reports and dashboards to track deal performance, sales metrics, and operational KPIs.
• Collaborate with US-based stakeholders and provide timely updates on deal status.
• Identify process improvement opportunities and contribute to Revenue Operations initiatives.

Required Skills & Qualifications:

• 3+ years of experience in Revenue Operations, Deal Desk, or Sales Operations.
• Strong hands-on experience with Salesforce CRM.
• Experience using DocuSign for contract management and approvals.
• Solid understanding of the deal lifecycle, including quoting, approvals, contract execution, and order processing.
• Experience working closely with Sales, Finance, Legal, and Customer Success teams.
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills.
• Experience supporting US-based stakeholders in a global delivery environment.
• Ability to manage multiple priorities and work in a fast-paced environment.