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Executive - Documentation - Container Freight Station - Vallur
DP World
Turaiyūr
Full-Time
0-3 Years experience
Description
| Key responsibilities include: * Maintaining and improving documentation efficiency and effectiveness. * Ensuring accuracy in documentation and preventing revenue leakage. * Maintaining turnaround time (TAT) for document processing and entries. * Avoiding delays for customers and drivers at counters. * Generating job orders for import seal cut, import loading, and destuff empty container operations. * Generating export laden out pass and RFID for export containers. * Monitoring in/out movement of laden and empty containers. * Following up with HCCAR activities and ensuring 100% compliance. * Closing manual out records, pending invoices, and gate-out transactions in the system within timelines. * Verifying and filing Import, Export, and Bond Bills on a daily basis. * Maintaining EXIM register entries and proper documentation records. * Coordinating with operations and stakeholders for smooth cargo movement and documentation compliance. Reports & MIS * Prepare and submit daily/weekly/monthly reports to HODs, Customs, Bond Officers, and shipping lines. * Maintain TAT (Turnaround Time) reports, exception logs, and miscellaneous reports. * Ensure systematic record maintenance in OneDrive and local storage. Customer Service * Handle counter-based documentation and billing queries with prompt resolution. * Update customer information regularly, including KYC, GST, and PAN, to ensure data accuracy. * Ensure high customer satisfaction through professional and proactive service. Department Coordination * Liaise with internal departments: HSE, Transport, Security, IT, and Yard Operations to ensure uninterrupted cargo and vehicle flow. * Monitor and ensure timely RFID tag entries and follow-ups on equipment-related tasks |
Eligibility Criteria
- Seniority: Mid Level
- Languages: English
About DP World
DP World is a global leader in logistics, offering integrated supply chain solutions that facilitate trade across the world. The company operates a network of ports and terminals, providing services that enhance the flow of goods and services globally.