Team Leader / Sales Manager

Summary:

We are seeking a dynamic and results-driven Team Leader / Sales Manager to join our growing Retail & Wholesale operations. This role is pivotal in driving sales performance, leading high-performing teams, and ensuring exceptional customer experiences across our retail outlets and distribution channels. As a Team Leader / Sales Manager, you will be responsible for overseeing daily sales operations, mentoring team members, implementing sales strategies, and achieving aggressive revenue targets. Your leadership will directly impact customer satisfaction, team morale, and overall business growth. This position offers a unique opportunity to shape sales culture, influence operational efficiency, and advance your career in a fast-paced, customer-centric environment.

*Responsibilities:*

• Lead, coach, and motivate a team of sales associates to achieve daily, weekly, and monthly sales targets.

• Monitor sales performance metrics and implement data-driven strategies to improve results.

• Conduct regular team meetings, training sessions, and performance reviews to enhance skills and accountability.

• Ensure consistent product knowledge, brand representation, and adherence to sales procedures across all outlets.

• Manage inventory levels, stock rotation, and display standards to optimize sales and minimize losses.

• Address customer inquiries, complaints, and feedback promptly to ensure high service quality.

• Collaborate with regional managers and supply chain teams to align sales plans with inventory availability.

• Prepare and submit detailed sales reports, forecasts, and performance analyses on a regular basis.

• Identify and capitalize on new sales opportunities within existing and emerging markets.

• Maintain compliance with company policies, safety standards, and retail best practices.

Requirements

• 1–3 years of proven experience in sales, team leadership, or retail management within the Retail & Wholesale industry.

• Strong interpersonal and communication skills with the ability to inspire and guide a team.

• Demonstrated track record of achieving or exceeding sales targets in a fast-paced environment.

• Proficiency in sales tools, CRM systems, and Microsoft Office Suite (Excel, Word, PowerPoint).

• Excellent organizational and time management skills with the ability to multitask effectively.

• Ability to work flexible hours, including weekends and holidays, as required.

• High school diploma or equivalent; a bachelor's degree in Business, Marketing, or a related field is a plus.

• Willingness to travel between outlets or regions as needed.

• Knowledge of retail operations, inventory management, and customer service excellence.

Benefits

*Salary:* Rs.20 K+ (based on experience and performance)