EH-LnD-L06-EXE - Executive LnD

Purpose: Under the general guidance of the L&D Manager or his delegate, and within the limits of company policies, procedures, oversees, directs       and provides training for all employees and supervisors in the company.

Duties and responsibilities:

• Analyzes training needs and prioritizes such needs for Training Manager to review.
• Assists in the development of the annual training plan and provides advice to departmental trainers in their preparation of departmental training plans.
• Conducts routine training eg: Grooming and Appearance, Guest Service, and related technical training.
• Observes standards in operations. Coaches and guide employees in the areas for improvement based on observation.
• Collects and submits Training Plans (SOP). Conducts training according to schedule.
• Monitors and evaluates training progress of all new hires.
• Assists in the preparation of monthly training reports.
• Assists in the monthly and annual training audits.
• Assist other departments to organize their training, by providing when possible, training room space, training equipment and providing training advice.
• Assists the Training Manager in maintaining the Policies and Procedures of the Company.
• Reviews training policies and procedures and recommends improvements to the training manager.
• Assists in the development and implementation of corporate programmes.
• Establishes and maintains effective staff relations.
• Ensures the cleanliness and efficiency of all training equipment and rooms and makes recommendation for improvement / change as necessary, prepared for all training.
• Maintains all administration as directed by the L&D Manager
• Performs related duties and special projects as assigned.

Requirements

Skillset Required: -

• Excellent communication skills
• A degree or diploma in Hospitality or Tourism management is a must.
• Eye for Detail.
• Interface with other departments (teamwork )
• Positive attitude
• Good operational, administrative, and interpersonal skills are a must, and banqueting experience will be an added advantage.

Benefits

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