Salesforce Administrator

Job description

Job responsibilities: 

Why you? — Because you matter!

As our Salesforce Administrator, you will be at the heart of our commercial operations. Here is why your role makes a difference:

• You are the backbone of our Salesforce platform — ensuring system integrity, security, and scalability that our entire commercial team depends on.
• You configure and govern user access, security settings, and automated workflows that keep our business running smoothly every single day.
• You bring CPQ expertise that directly impacts how we quote, price, and close deals — making revenue generation faster and more accurate.
• You connect our Salesforce ecosystem with ERP systems like SAP and NetSuite, ensuring seamless data flow across the entire order-to-cash process.
• You are the critical bridge between business stakeholders and technology — translating complex requirements from Sales, Marketing, and Operations into simple, effective Salesforce solutions.
• You empower our SDR team with real-time dashboards, automated lead routing, and performance metrics that help them focus on what matters most: closing pipeline.
• You drive process optimisation across teams by implementing Salesforce best practices, removing inefficiencies, and enabling better cross-functional collaboration.
• You support marketing automation integrations that ensure leads never fall through the cracks — from first touch to qualified opportunity.
• You build the reporting and analytics foundation that gives leadership actionable insights to make faster, smarter commercial decisions.
• You are a trusted Salesforce expert and go-to resource for the organisation — providing training, support, and guidance that raises the platform's adoption and impact across all teams.

Job requirements

Because you have a lot to offer!

• 3–5 years of experience in Salesforce administration, including integrating Salesforce with ERP systems (e.g., NetSuite, SAP); minimum 1 year of expertise in Salesforce CPQ.
• Proven ability to bridge business and technology: strong experience understanding business requirements and translating them into simple, effective Salesforce configurations and processes.
• Demonstrated experience optimising Salesforce for Sales and Marketing teams, focusing on automation and lead management.
• Experience designing Salesforce workflows, including lead routing.
• Strong knowledge of Salesforce architecture, data modelling, and security.
• Proficiency in automation tools like Flows and Process Builder.
• Certifications: Salesforce Certified Administrator (required); Salesforce CPQ Specialist (preferred); Advanced Administrator or Sales Cloud Consultant (a plus).
• Advanced reporting and analytics skills to create dashboards and reports.
• Experience with Salesforce Lightning Experience and advanced features.
• Strong analytical, troubleshooting, and communication skills.

Nice to Have / Beneficial Knowledge:

• Salesforce Revenue Cloud knowledge is a strong advantage.
• Basic knowledge of Apex and QCP (Quote Calculator Plugin) will be an added advantage.
• Knowledge of Salesforce ↔ HubSpot integration will be an added advantage.

Job benefits

Why us?

Because we have a lot to offer!

• We offer an individual, annual training budget of 1.000,- €/$/CHF/£ to support your professional development and personal growth.
• We give you the opportunity to learn up to 14 languages through a professional Babbel account.
• We encourage flexible working hours and hybrid working solutions.
• We offer comprehensive health benefits with 50% covered by the company.
• We believe in a connected world: get inspired by working remotely up to 60 days per year, from anywhere you like.
• We support our local or global communities under our motto #censharingiscaring
• We are aware of our responsibility, therefore sustainability plays a big role in our everyday life.
• We love to celebrate! Our events are just a blast and will be even better with you.
• We celebrate your special events – for example birthday and work anniversaries.
• We collaborate with highly motivated, competent colleagues from more than 30 different countries.