Manager - CEO's Office

Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today!

Position Purpose:

The Manager – CEO's Office will serve as a strategic partner to the CEO, driving high-impact initiatives across finance, capital strategy, investor engagement, and corporate development. The role requires a strong background in Treasury, Investor Relations, and Due Diligence, with prior experience in consulting or a comparable industry peer. This individual will play a critical role in supporting strategic decision-making, capital allocation, stakeholder communication, and cross-functional execution of key business priorities.

Key Responsibilities

1. Strategic & CEO Office Support

• Act as a thought partner to the CEO on strategic, financial, and operational priorities.
• Track and drive execution of key CEO-level initiatives across departments.
• Perform variance analysis and trend analysis on SG&A and provide support in budgeting and forecasting process for reporting of SG&A.
• Conduct financial and strategic analysis to support decision-making.

2. Treasury & Capital Management

• Develop and maintain accurate short-term and long-term cash flow forecasting models and liquidity monitoring.
• Monitor cash flow, debt covenants, and financing arrangements.
• Respond to lender and credit agencies due diligence queries, including preparation and review of financial information, schedules, and reconciliations.
• Ensure timely and accurate submission of lender reporting packages.
• Support capital structure planning, liquidity management, and funding strategies.

3. Investor Relations

• Support preparation of investor decks, earnings materials, and investor communication.
• Financial performance analysis vs budget and prior periods.
• Support ad-hoc investor queries with clear, data-backed responses
• Support investor meetings, roadshows, and Q&A preparation.
• Lead preparation of board materials, strategic reviews, and executive presentations

4. Due Diligence & Corporate Development

• Lead financial and commercial due diligence for M&A, partnerships, and investments.
• Coordinate with external advisors (consultants, auditors, legal counsel).
• Build financial models and valuation analyses (DCF, comparables, transaction analysis).
• Support integration planning and post-transaction tracking.

5. Cross-Functional Project Leadership

• Lead special projects directly sponsored by the CEO.
• Work closely with Finance, Strategy, Operations, and Legal teams.
• Establish KPIs and tracking mechanisms for strategic initiatives.

Attributes & Attitude:

• Ability for a structured thinking (problem – Hypothesis – Analysis – Conclusion)
• Comfort with ambiguity and incomplete data
• Take accountability without waiting for instructions
• Drive cross-functional follow-ups relentlessly
• Ability to work under high pressure work environment

Knowledge:

• Masters in Business Administration/CA/CFA equivalent
• 3 to 5 years of experience
• Strong financial modelling and valuation skills
• Exposure to capital markets and fundraising processes
• Exceptional analytical and problem-solving abilities
• Strong executive communication and presentation skills

If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.