Customer Support Executive (Voice Process)

𝗛𝗶𝗿𝗶𝗻𝗴: 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 – 𝗩𝗼𝗶𝗰𝗲 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 

𝗪𝗼𝗿𝗸 𝗗𝗲𝘁𝗮𝗶𝗹𝘀:
Timings: 9:30 AM – 6:30 PM
Working Days: Monday to Saturday (Alternate Saturdays off)
Mode: Fully On-site
Female candidates are preferred.

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

• Handle customer queries and concerns via calls in a professional manner
• Provide accurate information about products, services, and policies
• Resolve customer issues within defined timelines
• Maintain proper call records and update CRM systems
• Coordinate with internal teams for quick resolution of customer concerns
• Ensure high levels of customer satisfaction and service quality

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:

• Recent 1-3 years of experience in Voice process.
• Excellent communication skills in English & Hindi
• Ability to handle customer queries patiently and professionally
• Basic computer knowledge (MS Office, CRM tools)

If interested, Kindly share your CV at hr@everstylish.com