Consultant I - BA - PM
EXL Service India Pvt. Ltd.
Description
Business Analyst – Project Management - Banking (Credit Cards, Lending Domain)
Role Overview
We are looking for a detail-oriented Business Analyst with strong experience in the credit cards /
consumer lending domain. The role focuses on requirement analysis, stakeholder collaboration, and
supporting strategy implementation, with limited project coordination responsibilities.
Responsibilities
Responsibilities:
- Gather and document business requirements
- Translate requirements into BRDs/FRDs and user stories
- Engage stakeholders across business and technology
- Support credit risk strategy and policy implementation
- Perform process mapping and identify improvements
- Participate in Agile ceremonies and UAT support
- Maintain documentation and requirement traceability
- Conduct data analysis using Excel/SQL
Qualifications
- 3+ years as a Business Analyst in banking/credit cards
- Strong understanding of consumer credit lifecycle
- Experience with credit risk strategies and policy changes
- Skilled in requirement documentation and process mapping
- Familiarity with Agile methodology
- Strong communication and stakeholder management skills
About EXL Service India Pvt. Ltd.
EXL Service is a leading provider of digital transformation and business process outsourcing services. The company offers a range of services including data analytics, AI solutions, and digital operations to clients across various industries. With a strong presence in India, EXL operates multiple delivery centers that serve global clients, leveraging India's vast talent pool and technological infrastructure.