Executive
EXL Service India Pvt. Ltd.
Description
Ensure that the process transactions are processed as per Standard Operating Procedure (SOP) which include but are not limited to:
- Review incoming Clearance, Rating, Binding, Endorsement requests from brokers, agents, Insureds and Underwriters
- Extract data accurately as required by the SOP
- Complete notification (via system or email) to downstream team(s) and/or customer as per SOP
- Must have experience in insurance back-office processes
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is in compliance with predefined parameters
- Must have fundamental knowledge of US insurance, understand different types of requests received and systems used in insurance processes
- Ensure adherence to established attendance schedules, Company Policies and Procedures
- Detailed knowledge of specific department products, workflows and procedures related to work performed
- Excellent interpretation skills
- Business Writing skills
Responsibilities
Ensure that the process transactions are processed as per Standard Operating Procedure (SOP) which include but are not limited to:
- Review incoming Clearance, Rating, Binding, Endorsement requests from brokers, agents, Insureds and Underwriters
- Extract data accurately as required by the SOP
- Complete notification (via system or email) to downstream team(s) and/or customer as per SOP
- Must have experience in insurance back-office processes
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is in compliance with predefined parameters
- Must have fundamental knowledge of US insurance, understand different types of requests received and systems used in insurance processes
- Ensure adherence to established attendance schedules, Company Policies and Procedures
- Detailed knowledge of specific department products, workflows and procedures related to work performed
- Excellent interpretation skills
- Business Writing skills
Qualifications
Higher Education Diploma with 0 - 2 years of relevant experience
About EXL Service India Pvt. Ltd.
EXL Service is a leading provider of digital transformation and business process outsourcing services. The company offers a range of services including data analytics, AI solutions, and digital operations to clients across various industries. With a strong presence in India, EXL operates multiple delivery centers that serve global clients, leveraging India's vast talent pool and technological infrastructure.