
Senior Executive - Coding Auditor
EXL Service India Pvt. Ltd.
Description
Skills Required
-
Strong analytical and critical-thinking skills
-
Excellent medical record review and interpretation skills
-
Effective written and verbal communication
-
Ability to work independently and manage multiple priorities
-
Knowledge of denial management and appeals processes
-
Strong problem-solving and research capabilities
Performance Metrics
-
Quality Accuracy ≥ 98%
-
Achievement of Productivity Targets
-
SLA/TAT Adherence
-
Compliance with Process and Documentation Standards
-
Minimal Audit Defects and Rework
Responsibilities
- Review and resolve Code Edit, Provider Payment Integrity (PPI), PCI, and Appeals work queues.
- Analyze medical records, provider documentation, claim history, and coding guidelines.
- Validate CPT, HCPCS, ICD-10-CM, modifiers, and reimbursement methodologies.
- Apply CMS, NCCI, Medicare, Medicaid, and commercial payer editing guidelines.
- Research coding disputes and provide supporting rationale for determinations.
- Maintain productivity, quality, and turnaround time targets.
- Escalate complex coding scenarios and policy interpretation issues appropriately.
- Update productivity, clarification, and audit logs daily.
- Participate in internal and external quality audits.
- Identify trends and recommend process improvements.
- Ensure compliance with HIPAA, OIG, and organizational policies.
- Respond promptly to client and leadership communications.
Qualifications
Qualifications & Experience
-
Life Science / Paramedical / Healthcare-related degree
-
Active CPC, CCS certification
-
Strong knowledge of CPT, HCPCS, ICD-10-CM, NCCI edits, CMS guidelines, and payer policies
-
Proficiency in MS Office and healthcare applications
-
Willing to work in Eastern (US) shift when required
Experience
-
Minimum 2+ years of medical coding experience
-
Experience in Surgery, E&M, or Denial Management is mandatory.
-
Experience in code edit review, appeals, grievances, provider disputes, or payment integrity programs is an advantage
Working Hours
- Full-time (40 hours per week)
- Shift timing based on business requirements
- Weekends Off (subject to project need)
About EXL Service India Pvt. Ltd.
EXL Service is a leading provider of digital transformation and business process outsourcing services. The company offers a range of services including data analytics, AI solutions, and digital operations to clients across various industries. With a strong presence in India, EXL operates multiple delivery centers that serve global clients, leveraging India's vast talent pool and technological infrastructure.
