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Lead Assistant Manager
EXL
Hoskote
Full-Time
0-3 Years experience
Description
- Lead a team of 8-10 staff to achieve agreed KPIs and maintain high standards of delivery
- Prior experience in Accounts Receivable with D365 ERP experience will be an added advantage
- Act as point of escalation to resolve any issues related to credit and collections
- Periodic review of AR/Billing reports to highlight deviations against company policies
- Implement best practices, automation and process improvement ideas
- Identify training needs and arrange for training sessions to upskill team
- Adhere the timelines/ SLA built for the Process
- Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
Responsibilities
- Lead a team of 8-10 staff to achieve agreed KPIs and maintain high standards of delivery
- Prior experience in Accounts Receivable with D365 ERP experience will be an added advantage
- Act as point of escalation to resolve any issues related to credit and collections
- Periodic review of AR/Billing reports to highlight deviations against company policies
- Implement best practices, automation and process improvement ideas
- Identify training needs and arrange for training sessions to upskill team
- Adhere the timelines/ SLA built for the Process
- Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
Qualifications
Commerce Graduate
About EXL
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