Telesales Executive

About Expand My Business:

Expand My Business is Asia's largest managed marketplace for digital services. We offer services in the digital space, broadly divided into four verticals: IT Development, Digital Marketing, Web 3.0, and Resource Augmentation. We operate with a pool of verified agencies across India on our platform.

Know more: https://emb.global/

**Job Descriptio****n:**To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication and customer service skills.

Responsibilities:

• Calling existing and potential customers to generate promising leads/appointments for company products and services.

• Processing all customer requirements accordingly.

• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• Developing and sustaining solid relationships with customers to encourage repeat business. • Using sales scripts proffered by the company to drive sales and respond to customer rejections.

• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceeding daily and monthly calling & leads targets. Requirements: • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

• Proven experience working as a telesales executive.

• Proficiency in all Microsoft Office applications.

• The ability to follow scripts.

• Strong negotiation and consultative sales skills.

• Excellent organizational and problem-solving skills.

• Effective communication skills.

• Exceptional customer service skills.

What It Takes To Be An Xpand****er:

• Ambitious

• High ownership

• Positive Mindset

• Humble

• Innovative

• Leadership Skills

• Doer attitude

• Good Communication

Skills Elevating our Success:

• Closed 3000+ projects within a short span of 4 years; Projected deliveries by 2024 are 4500+.

• Entered MENA region to offer new-age tech solutions;

• We're all set to broaden our client base globally.

• We are targeting global IT giants as the one-stop solution for all Digital and IT needs.

What's In It For You:

• A dynamic and collaborative work culture with great ownership Opportunities.

• Working with some of the most innovative and successful individuals across sectors.

• A robust ecosystem with cross-industry work possibilities.

• Interacting and working closely with a diverse and experienced leadership team.

• An environment driven by the "doer" mindset and high performance.

• Collaborating with global entities to offer time and cost-efficient solutions.