Business Development Manager - Unsecured

Posting Title: Business Development Manager - Unsecured

Industry: Financial Services

Salary: ₹3 - 5 L

Work Experience: 1-3 years

Summary

We are seeking a dynamic and results-driven Business Development Manager - Unsecured to join our growing financial services team. This role is pivotal in expanding our unsecured loan portfolio, primarily focused on Personal Loans (PL), Business Loans (BL), Credit Cards, and other unsecured credit products. The ideal candidate will be responsible for driving new customer acquisition, managing end-to-end field sales operations, and ensuring seamless documentation and compliance with banking standards. Operating at the intersection of finance, sales, and customer relationship management, this position demands a strong understanding of unsecured lending products, market dynamics, and customer needs. You will play a key role in achieving revenue, targets, building strategic client relationships, and contributing to the organization's growth in the competitive financial services landscape. This is an excellent opportunity for a motivated professional with a background in sales and finance to grow within a structured, performance-oriented environment.

Responsibilities

• Identify, target, and acquire new high-potential customers for unsecured loan products including Personal Loans (PL), Business Loans (BL), Credit Cards, and other unsecured credit instruments.
• Conduct field visits to engage with customers, understand their financial needs, and present tailored loan solutions.
• Lead the end-to-end sales cycle from lead generation to disbursement, including documentation, verification, and coordination with underwriting and credit teams.
• Maintain accurate and up-to-date records of customer interactions, loan applications, and pipeline status in CRM systems.
• Ensure strict compliance with banking operations protocols, KYC norms, and internal audit requirements during all stages of the process.
• Collaborate with branch managers, credit analysts, and operations teams to facilitate timely loan processing and approvals.
• Monitor market trends, competitor offerings, and customer feedback to refine sales strategies and improve conversion rates.
• Deliver regular performance reports and sales forecasts to management, highlighting key achievements and challenges.
• Provide excellent customer handling and service, ensuring a positive experience throughout the loan lifecycle.
• Maintain a high level of professionalism, integrity, and adherence to regulatory standards in all business dealings.

Requirements

• Bachelor's degree in Finance, Commerce, Business Administration, or a related field.
• 1–3 years of proven experience in field sales, business development, or customer acquisition within the financial services or banking sector.
• Strong understanding of unsecured lending products, particularly Personal Loans (PL), Business Loans (BL), and Credit Cards.
• Demonstrated experience in end-to-end loan documentation, processing, and customer onboarding.
• Proficiency in customer handling, negotiation, and relationship management with a consultative sales approach.
• Excellent verbal and written communication skills in English and regional languages (as applicable).
• Strong analytical and organizational skills with attention to detail, especially in documentation and compliance.
• Ability to work independently in a field-based role with minimal supervision and meet aggressive sales targets.
• Familiarity with banking operations, credit assessment principles, and financial product lifecycle management.
• Proficient in using CRM tools, MS Office Suite, and digital documentation platforms.
• Valid driving license and willingness to travel across assigned territories.

Benefits

• Performance-based incentives and commission structure
• Structured career progression and growth opportunities
• Comprehensive onboarding and continuous training programs
• Flexible work model with field-based operations
• Supportive team environment with regular performance feedback
• Access to digital tools and resources for efficient field operations
• Recognition and rewards for top performers