System Administrator

Key Responsibilities  

➤ Provide Level-1 support for Linux desktop systems (Ubuntu, CentOS, RHEL).

➤ Troubleshoot and resolve OS-level, application, network, internet, hardware, and peripheral issues.

➤ Perform OS upgrades, security patching, kernel updates, and software installations.

➤ Manage user accounts, permissions, groups, and access controls.

➤ Support employee onboarding, system configuration, and access provisioning.

➤ Diagnose hardware issues and coordinate with vendors for repairs or replacements.

➤ Monitor system performance, logs, and health to ensure minimal downtime.

➤ Assist in IT projects, system migrations, and infrastructure rollouts.

➤ Collaborate with network, security, and other IT teams to resolve cross-functional issues.

➤ Automate repetitive tasks using shell scripting or Ansible.

➤ Install, configure, and maintain open-source tools and utilities.

➤ Maintain documentation, SOPs, asset records, and system configurations.

➤ Ensure adherence to security best practices and organizational IT policies.

Requirements

Required Skills & Qualifications

➤ 2–4 years of experience in Linux Administration or Linux Desktop Support.

➤ Strong hands-on experience with Linux OS troubleshooting (Ubuntu, CentOS, RHEL).

➤ Good knowledge of Linux file systems, permissions, processes, and services.

➤ Proficiency with common Linux commands and shell operations.

➤ Experience with OS patching, package management, and software installations.

➤ Basic understanding of networking concepts (IP addressing, DNS, DHCP, VPN).

➤ Exposure to Ansible or similar automation/configuration management tools.

➤ Experience installing and supporting open-source software.

➤ Ability to handle multiple user issues in a fast-paced environment.

➤ Strong communication skills and a customer-focused approach.

➤ Eagerness to learn new tools, technologies, and best practices.

Preferred / Nice to Have

➤ Experience supporting large-scale user environments with 300+ endpoints.

➤ Familiarity with IT asset management systems and ticketing tools.

➤ Basic exposure to server administration, virtualization is an added advantage.

➤ Prior experience working in corporate IT or product-based organizations.

Behavioral & Soft Skills  

➤ Strong analytical and problem-solving capabilities.

➤ Demonstrates ownership and accountability for assigned responsibilities.

➤ A collaborative team player with the ability to work effectively across teams.

➤ Possess a continuous learning mindset and adaptability to evolving technologies and environments.