Team Member Level 1

• Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/ lease customers in North America within stipulated timelines

• Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers

• Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers

• Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality.

Responsibilities

• Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/ lease customers in North America within stipulated timelines

• Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers

• Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers

• Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality.

Qualifications

Bachelor's degree from Commerce /

Business / Banking with experience in Global

Business Services / Banking back-offices