Documentation Controller

About the Company:Who we are: We are the manufacturing brains behind successful companies.What we do: Frigate is an On-demand cloud manufacturing startup that helps OEM'S/ODM'S and product/device companies identify right manufacturing vendors and leverage their existing capacities to get their products manufactured.

Responsibilities:

1. Document Management & Control Maintain and update records of technical drawings, BOMs, SOPs, POs, invoices, QC reports, and compliance certificates. Ensure all documents are numbered and filed as per company standards. Implement version control to avoid usage of outdated drawings or specifications. Manage both hardcopy (if Required) and electronic document repositories.
2. Customer & Vendor Documentation Handle customer document submissions (drawings, approvals, inspection reports, certifications, etc.). Maintain vendor records including audit reports, compliance certificates, and POs. Ensure confidentiality of commercial agreements, contracts, and pricing documents.
3. Compliance & Quality Support Ensure documentation complies with ISO standards, statutory regulations, and industry norms. Support Quality and Audit teams during internal and external audits by providing necessary documents. Maintain updated records of calibration certificates and quality checklists.
4. Coordination & Communication Act as the single point of contact for document-related communication between internal teams (Quality, Procurement, Sales) and external stakeholders (Customers, Vendors). Distribute controlled copies of manufacturing drawings, process sheets, and specifications to authorized personnel only. Support Internal teams with timely documentation to avoid process delays.
5. Reporting & Tracking Maintain document registers and trackers for approvals, submissions, and revisions. Generate weekly/monthly MIS reports on pending and completed documentation. Escalate delays in document approvals to management for timely closure.
6. System & Process Ownership Manage the Document Management System (DMS) / ERP modules related to documentation. Train team members on document handling procedures and digital systems. Suggest process improvements to streamline documentation flow. Must have end-to-end visibility of every document. Responsible for complete documentation updates related to NPD (Mechanical). Covers all stages: RFI → Enquiries → Projects → Closure.
7. As per ISO requirements, the following responsibilities are to be carried out across all departments: Assisting the Management Representative (MR) and ISO auditors. Working closely with IT Admin, ISO team, Management, and Product/Tech teams. Maintaining the folder structure in an organized manner. Ensuring all documents are up to date and readily available for audits.

Diploma candidates with strong documentation experience. 2–5 years of hands-on experience in Document Control, Quality Documentation, Engineering Documentation, or ISO/Compliance support. Experience managing documentation in engineering, manufacturing, fabrication, or automotive industries is preferred. Exposure to ISO 9001:2015 documentation practices and audit processes.