People Operations Manager (Regional)

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers
Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

At Funding Societies, our HR team is known as the People Experience (Px) team, reflecting our commitment to putting people at the heart of everything we do.

We are looking for a highly driven and detail oriented Regional People Operations Manager to lead and oversee People Operations across the region (including but not limited to Indonesia, Vietnam, Singapore, Thailand, Malaysia and India). In this role, you will ensure operational excellence across all core people processes, drive compliance, and implement scalable systems and workflows to support our regional workforce.

You'll bring strong operational acumen, a process improvement mindset, and the ability to collaborate effectively with diverse teams across multiple markets.

What you will do:

Operations

• Drive and uplift operational excellence across all People (Px) teams in the region
• Develop and implement efficient HR processes to enhance operational effectiveness regionally
• Establish automated SLAs and monitoring dashboards for all automated flows with alerts for failures/errors
• Ensure error free employment letters and contract accuracy on first draft (compensation, benefits, clauses) across all markets with up to date legally signed off templates
• Represent the company during audit and regulatory checks in the region and achieve zero red flag audit findings in compliance reviews across all markets
• Maintain accurate employee data in HRIS and ensure timely reporting and analytics
• Improve data hygiene across employee records, performance feedback, and employee related discussions
• Oversee payroll and salary disbursement operations across Indonesia, Malaysia, Singapore, Thailand, Vietnam, and India.
• Ensure People (Px) practices comply with local labor laws and regulations in all markets
• Work closely with vendors to ensure accurate and timely processing of payroll, taxation, and benefit administration across all markets
• Ensure work permit applications, immigration matters, and related processes are handled in a timely manner across all markets
• Work closely with the People (Px) team to support and execute related initiatives regionally

Project Management

• People (Px) Initiatives: Lead or support projects related to process improvement, automation, employee engagement and strategic initiatives across the region
• Change Management: Manage aspects of organizational changes, including communication, training, and transition support across multiple markets
• Stakeholder Collaboration: Work closely with cross functional teams to ensure successful project outcomes and alignment with business objectives
• Fulfill any other tasks as reasonably instructed to assist in the business's growth and progress