Service Engineer
GEA Group
Description
Responsibilities / Tasks
- Installation and commissioning of Homogeniser at customer locations.
- Troubleshooting and repairing machine breakdowns.
- Preventive maintenance and periodic servicing.
- Diagnosing mechanical, electrical, pneumatic, or automation-related issues.
- Coordinating with customers to minimize downtime.
- Providing technical support and operator training.
- Preparing service reports after each visit.
- Maintaining service records and documentation.
- Recommending spare parts and maintenance requirements.
- Coordinating with internal departments like sales, production, and technical support.
- Supporting AMC (Annual Maintenance Contract) activities.
- Ensuring safety standards and SOP compliance during service work.
- Handling emergency breakdown calls and urgent customer requirements.
- Assisting in machine performance improvement and modifications.
- Building strong customer relationships through timely support.
Your Profile / Qualifications
Educational Qualifications
- Diploma/B.Tech/B.E. in: Mechanical Engineering
Experience
- 0–2 years for Junior Service Engineer
- Experience in maintenance, troubleshooting, or industrial equipment preferred
Technical Skills
- Mechanical and electrical troubleshooting
- PLC/HMI basic knowledge
Soft Skills
- Customer handling capability
- Problem-solving attitude
- Time management
- Team coordination
- Willingness to travel frequently
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About GEA Group
GEA Group AG, founded in 1881 and headquartered in Düsseldorf, Germany, is a global leader in providing process technology and components for sophisticated production processes. With a presence in over 150 countries and more than 18,000 employees worldwide, GEA specializes in machinery and plants, as well as advanced process technology, components, and comprehensive services. The company's portfolio serves various industries, including food, beverage, chemical, dairy, pharmaceutical, and marine sectors. GEA's commitment to sustainability is evident in its efforts to enhance the efficiency and environmental footprint of its customers' production processes. In India, GEA operates through entities like GEA Process Engineering (India) Private Limited and GEA Westfalia Separator India Private Limited, both based in Vadodara, Gujarat. The Vadodara facility is notable for its eco-friendly initiatives, with nearly 50% of its power needs met through solar energy. GEA's Indian operations focus on delivering innovative solutions tailored to the local market, reinforcing the company's global mission of "Engineering for a better world."