OUTREACH EXECUTIVE — APAC/India

CIO Event Outreach

●    Execute Tier 2 and Tier 3 CIO invitation sequences for all GEC events — email follow-ups, WhatsApp messages, and phone calls per the event timeline

●    Make 20–30 outbound calls per day via FreJun to CIOs and their EAs/PAs — META focus

●    Handle all event-related inbound responses from META contacts; log in Zoho CRM; escalate warm responses to CIO Relationship Manager within 1 hour

●    Manage the META CIO WhatsApp contact list — send approved broadcast messages; respond to inbound queries professionally

GEC Digital Demand Generation

●    Execute GEC Digital outbound sequences for META accounts — email follow-ups (via Brevo), LinkedIn messages, WhatsApp, and phone calls

●    Work from the ABM target account list built by the Research Analyst; follow approved message sequences built by GEC Digital Ops Executive

●    Log every interaction in Zoho CRM immediately — call outcome, response type, next action

●    Escalate any positive response (interest in GEC Digital services) to GEC Digital Ops Executive within 1 hour

Data & CRM Hygiene

●    Update CRM after every call — contact quality, correct phone numbers, language preference, best time to call

●    Flag contacts with incorrect or outdated information to the Research Analyst for enrichment

Requirements

Must-Have

●    1–3 years of experience in outbound B2B calling, telesales, inside sales, or BPO outreach

●    Excellent spoken and written English — will be speaking to C-level executives in the UAE and wider Middle East

●    Confident and professional telephone manner — comfortable calling senior executives and their EAs

●    Experience with VoIP calling platforms and WhatsApp Business for professional outreach

●    Resilient and persistent — comfortable with the realities of outbound volume activity

●    Basic CRM data entry skills — accuracy matters as much as volume

Strongly Preferred

●    Arabic language skills (spoken) — a significant advantage for META CIO outreach

●    Experience in technology, media, or events industry outreach

●    Familiarity with META business culture — when to call, how to address seniority, cultural communication norms

●    Experience working META business hours from India (8am–2pm IST shift covering UAE morning