Manager, T&OD

We are seeking a Talent & OD Manager to join our Service Center in Mumbai. The role will support the Talent & OD agenda by overseeing a team specializing in Talent, Learning & Development and HRIS. The Manager will drive initiatives that strengthen organizational capability, enhance the employee lifecycle, and build a high-performance and future-ready workforce.

Essential Duties

• Lead the Talent & Organizational Development team for the Services Center, integrating talent management, learning strategy, and HR systems to enable business performance
• Plan, coordinate, and monitor employee training programs and learning initiatives
• Support and build, in partnership with the Center of Excellence, the annual talent cycle, including performance calibration, succession planning, and high-potential identification and development planning
• Partner with the Talent & Development Center of Excellence at headquarters to identify organizational capability gaps and design targeted development roadmaps
• Support succession planning by identifying critical roles and potential successors
• Monitor and maintain HR metrics, including training, performance, talent, and succession progress
• Drive organizational development initiatives originating from headquarters, including capability frameworks, competency development, engagement actions, culture-building programs, and change management support
• Oversee learning governance to ensure training effectiveness, vendor quality, curriculum alignment, and continuous skill building
• Improve employee experience across the talent lifecycle, from hiring through development, engagement, and retention
• Maintain effective communication with managers and HR teams globally
• Mentor and guide junior HR team members, fostering capability building

Competencies

• Strong understanding of talent management best practices, organizational development frameworks, and change management principles
• Ability to lead and develop a multi-specialty HR team with clear direction, coaching, and performance oversight
• Proficiency in HRIS systems, including Workday, Oracle, SAP, or similar platforms
• Strong interpersonal, communication, and negotiation skills
• Project and process management abilities, along with training and facilitation skills
• Capability to influence leaders, facilitate workshops, and drive cultural and capability-building initiatives
• Knowledge of employment laws and compliance requirements

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.