International Business Development Executive

Role Summary

• Handle outbound and inbound calls with international buyers and prospects
• Support sales and export teams through regular follow€"ups and customer coordination
• Act as a communication bridge between buyers, sales team, and internal departments
• Maintain accurate customer records and call updates in CRM

Industry & Role Details

• Industry: Rice Export / Food Processing / Agro Commodities

• Functional Area: Customer Support / Sales Support

• International B2B sales calls to overseas buyers (importers, distributors, wholesalers).

• Lead generation and order conversion for rice export products.

• Follow€"up with international buyers via calls, WhatsApp, and email.

• Explain rice varieties, specifications, packaging options, pricing, payment terms, and shipment details.

• Maintain and update Zoho CRM with leads, follow€"ups, and buyer communication.

• Prepare and manage Excel sheets for buyer database, sales pipeline, and lead tracking.

• Coordinate with shipping lines, freight forwarders, inspection agencies, and internal teams.

• Handle buyers across multiple international time zones.

• Ensure accurate reporting, follow€"ups, and sales documentation.

• Experience in international sales / export sales of rice or food/agro commodities (mandatory).

• Strong English communication skills (spoken and written).

• Comfortable with cold calling and proactive sales outreach.

• Working knowledge of Zoho CRM, MS Excel, and export sales processes.

• Experience dealing with importers, distributors, traders, and wholesalers.

• Target€"driven, disciplined, and detail€"oriented.

• Experience in international sales / export sales of rice or food/agro commodities (mandatory).
• Strong English communication skills (spoken and written).
• Comfortable with cold calling and proactive sales outreach.
• Working knowledge of Zoho CRM, MS Excel, and export sales processes.
• Experience dealing with importers, distributors, traders, and wholesalers.
• Target€"driven, disciplined, and detail€"oriented.