QCA_Process Quality_60 (1058) - OQC

Key Responsibilities:

• Ensure 100% compliance of finished goods with approved quality standards before dispatch.
• Develop and manage Outgoing quality strategies based on the current challenges and establish & maintain OQC performance metrics, KPIs, and scorecards.
• Implement and monitor Outgoing Quality Inspection (OQI) processes, checklists, and sampling plans (AQL).
• Approve or reject outgoing products and ensure proper segregation and traceability of non-conforming material.
• Control and reduce customer complaints, field failures, and rejection rates.
• Lead root cause analysis (RCA) and ensure effective corrective & preventive actions (CAPA).
• Monitor OQC KPIs such as PPM, rejection rate, response time, and despatch quality.
• Strong hands-on experience on SAP QM.
• Strong knowledge of manufacturing processes and quality systems.
• Ensure proper traceability, packing quality, labelling, and FIFO adherence.
• Ensure proper documentation and adherence to quality systems and standards.
• Support internal and external audits (ISO 9001:2015, BIS and E&Y etc).
• Thorough understanding of Quality management tools like  PPAP, SPC, Measurement System Analysis, 8D, Poka-Yoke (Error Proofing), FMEA (Failure Mode and Effects analysis), Control Plans, QAP (Quality Assurance Plan) etc.
• Present regular reports on outgoing quality performance and improvement initiatives to senior management.
• Coordinate with production, CRI, dispatch, logistics, and planning teams to ensure smooth and compliant shipments.
• Ability to take ownership and make quality-based decisions under pressure.

• Seniority: Mid Level
• Languages: English