Senior - Application Engineer

Job Description Position Title Sr. Application Engineer – MEDITECH Scripting Department Name MEDITECH - Clinical Informatics Department No. 680 Direct Reports None Reports directly to Manager of Meditech Core Clinical Matrix report to Job location 14203 Job Code/Grade/Level I21 JOB SUMMARY (Primary purpose of the position.) This is a Senior level Application Engineer position responsible for development, implementation, support and optimization of the Boston Workstation Scripting used to script data into MEDITECH Magic EHR across ~170 HCA hospitals. The Boston Workstation Scripting tool it is a form of Robotic Process Automation (RPA) specialized for healthcare. The platform enables users to create scripts that mimic human clicks and keystrokes, often called "bots" or "digital workers," to automate EHR. This role will have a dotted line reporting structure to the ITG Manager of MEDITECH Shared Services collaborating with multiple team members. The main functions of this role are: - Using the Boston Workstation Scripting tool to create and modify scripts - Review, escalate and resolve issues reported by internal team and hospital team - Strong understanding of how data is stored in MEDITECH Magic and how to navigate screens GENERAL RESPONSIBILITIES ( The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.) · Provide hands-on technical leadership for the analysis, implementation, and support of Boston WorkStation scripts · Lead the analysis, implementation, and support of solutions to meet Promoting Interoperability regulatory requirements · Work independently and collaboratively with project teams to define requirements, design functional solutions, identify and resolve issues, ensuring IT solutions meet business objectives. · Author and analyze change requests ensuring specifications are clearly documented and submitted Build and maintain positive relationships with business operations, IT&S leadership, and vendors · Provides training to junior level members on the team regarding interface functionality · Provide routine support and maintenance for reports and extracts Identify and resolve problems and issues · Seasoned verbal and written communication skills · Follows change management process · Document solutions and best practice guidelines, maintains documentation as product evolves · Address and provide operational support as needed and On-call responsibilities RELEVANT WORK ( Minimum amount of specifically related experience which is required to perform the role at this level. Experience Note in Other additional specific exp.) Less than 1 year 1+ years 3+ years 5+ years 7+ years 10+ years 15+ years Other preferred/required experience : MANAGEMENT ( Minimum amount of specifically related experience which is required to perform the role at this level. Experience Note in Other additional specific exp.) Less than 1 year 1+ years 3+ years 5+ years 7+ years 10+ years 15+ years Other preferred/required experience : EDUCATION (Minimum formal academic training which typically provides the knowledge and skills necessary for successful job performance. Note in Other if experience may be substituted.) High School Graduate/Equivalent Associate's Degree Required Bachelor's Degree Preferred Bachelor's Degree Required Master's Degree Required Doctorate Degree Required in _______________ Medical Doctorate (MD) Required Doctor of Pharmacy (PharmD) Required Technical Training Other as Noted: OTHER/SPECIAL QUALIFICATIONS (Required licenses, certificates, specific skills, personal traits, e.g., RN, CPA, able to type 90 wpm, detail orientation.) Must Have: · Respect for diversity of experience, characteristics, viewpoints, and opinions Strong analytical and technical skills with ability to analyze issues, assess technical risks, and recommend sound solutions in a timely manner Experience reviewing and understanding basic scripting concepts Ability to break down complex tasks into logical, step-by-step procedures that a computer can follow The ability to identify manual processes and translate them into a sequence of actions Strong ability to debug complex scripting logic and optimize performance · Strong interpersonal and leadership skills in working with and conveying complex subject matter content across functional teams Strong problem-solving and issue-resolution experience, delivering high-quality results · Professional demeanor and positive attitude; customer service orientation Sense of responsibility and accountability; someone who takes ownership and initiative and Able to establish and meet delivery dates · Ability to learn, understand, and apply new technologies, methods, and processes adhering to the HCA security standards · The ability to learn quickly, think and act; decisiveness, assertiveness, with the ability to achieve results quickly · Ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment under limited supervision. · Experience at working both independently and in a team-oriented, collaborative environment · Adaptable and flexible, with the ability to handle ambiguity and changing priorities Nice to Have: Experience writing scripts using BostonWorkstation Scripting tool or other scripting tools, UI Path, etc. Knowledge of MEDITECH Magic clinical system Understanding MEDITECH Magic screen design to aid in creating scripts · Experience with ServiceNow PHYSICAL DEMANDS/WORKING CONDITIONS (Specific statements of physical effort required and description of work environment; e.g., prolonged sitting at CRT., required travel %) Prolonged sitting at CRT Ability to participate in after-hours support

• Experience: 1+ year
• Seniority: Entry Level
• Education: Bachelor's degree preferred
• Languages: English