Sr Analyst (138178)
HCLTech
Description
Requisition ID 138178 - Posted
Job Summary
Remote Desktop Support – Job Description Provide remote technical support to users by troubleshooting hardware, software, and network issues. Handle installation, configuration, and maintenance of systems, resolve connectivity and application problems. Use remote tools and ticketing systems to ensure timely issue resolution and high customer satisfaction. Skills: Windows OS, basic networking (TCP/IP), MS Office troubleshooting, remote tools (TeamViewer), Active Directory, very good communication skills is must. Experience: Minimum 3 years in IT support.
Key Responsibilities
Provide remote technical support to users by troubleshooting hardware, software, and network issues. Handle installation, configuration, and maintenance of systems, resolve connectivity and application problems. Use remote tools and ticketing systems to ensure timely issue resolution and high customer satisfaction.
Skill Requirements
NA
Other Requirements
NA
About HCLTech
HCLTech emerges as the top-ranked company globally in the Professional Services sector in Forbes' list of the “World's Best Employers.