Front Office Executive - Pearl Hotel

The Heartfulness Institute is a not-for-profit organization that aims to promote spiritual evolution through practical and innovative approaches. With a broad range of resources to meet different levels and needs, the Institute offers meditation, relaxation, leadership, well-being, and lifestyle programs to individuals around the world.

Key Responsibilities:

1. Reception and Greeting: - Welcome and greet visitors in a professional and friendly manner. - Answer and direct incoming calls promptly and efficiently. - Ensure a neat and organized reception area.
2. Visitor Management: - Register and announce visitors. - Maintain a log of visitors and provide visitor badges as needed. - Escort visitors to appropriate personnel or meeting rooms.
3. Communication Handling: - Manage and distribute incoming and outgoing mail and packages. - Handle emails and phone calls, redirecting inquiries to the appropriate departments. - Maintain a high level of telephone etiquette.
4. Administrative Support: - Provide administrative support to various departments as needed. - Assist with data entry, filing, and other general administrative tasks. - Manage and schedule appointments, meetings, and conference rooms.
5. Information Dissemination: - Disseminate information to employees and guests as required. - Keep updated records of contact information.
6. Facilities Management: - Monitor and maintain office supplies and place orders as necessary. - Coordinate with maintenance and housekeeping for office cleanliness and repairs.
7. Security Measures: - Enforce security protocols, including the issuance of access cards and monitoring visitor access. - Report any suspicious activity or security breaches.
8. Problem Resolution: - Address and resolve inquiries or issues from employees or guests courteously and promptly. - Collaborate with other departments to address complex problems.

Any Graduate, or equivalent; additional qualifications in Office Administration or related field is a plus.