H
F&B Associate
Hilton
Gurugram
Full-Time
0-3 Years experience
Description
| To ensure that at all times the service sequence in the restaurant is followed. • To seat the guests and present them with the menus. • To take F&B orders from the guests in the standard manner and should be able to offer suggestions. • Conduct cash handling. • Responsible for the maintenance of service equipment • To know all the reservations of the day. • To coordinate with the respective kitchens • To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients. • To know all the events of the day. • To meet all the guests before the event and check the details • To identify regular customers and VIP accounts. • To make efforts to minimize food costs and other related costs • To solicit feedback from event coordinator on the quality of food/service after every function. • Participate in any training and / or development programs. • Project a positive and motivated attitude. • Handle guest or other TM's inquiries in a courteous and efficient manner. • Report all guest complaints or problems to immediate superior |
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