Tech Supp Professional
Honeywell
Description
As a Tech Support Specialist here at Honeywell, you will play a crucial role in providing exceptional technical support for our customers, ensuring their experience with our products and services is seamless and satisfactory.
In this position, you will deliver dependable technical software support for enterprise quality management software geared toward the life sciences industries to both internal and external customers at the L2 level. You will provide professional coverage of the Technical Software Support center. Your focus will be on ensuring accuracy, providing timely feedback, and enhancing customer satisfaction. You will facilitate prompt identification, investigation, resolution, replication of technical issues, and conduct root cause analysis. You will cultivate internal relationships with product management and R&D teams to expedite complex cases.
Eligibility Criteria
- Seniority: Mid Level
- Languages: English
About Honeywell
Our global businesses have a strong legacy in India, built over the last eight decades. Honeywell’s commitment in India is evident in three state-of-the-art manufacturing facilities and four global centers of excellence for technology development and innovation. We employ close to 13,000 people across 20 locations, including Bengaluru, Chennai, Dehradun, Delhi, Gurugram, Hyderabad, Kolkata, Madurai, Mumbai, Pune and Vadodara.