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Delivery Process Executive
HTCL Technologies
Bengaluru
Full-Time
0-3 Years experience
Description
The Delivery Process Executive is responsible for coordinating and monitoring end-to-end delivery operations, ensuring timely execution, maintaining records, and providing support to internal teams and customers to achieve service excellence.
- Coordinate and monitor daily delivery schedules and activities.
- Ensure timely dispatch and delivery of products/services as per customer requirements.
- Track delivery status and update stakeholders on progress.
- Maintain delivery records, reports, and documentation.
- Coordinate with procurement, warehouse, logistics, and customer support teams.
- Resolve delivery-related issues and escalate critical concerns when required.
- Prepare MIS reports and maintain operational data.
- Ensure compliance with company policies, quality standards, and process guidelines.
- Follow up with vendors, transporters, and customers for smooth execution.
- Support process improvement initiatives to enhance delivery efficiency.
- Bachelor's degree in any discipline.
- 1–3 years of experience in operations, logistics, or delivery coordination (freshers with good communication skills may also apply).
- Proficiency in MS Office (Excel, Word, Outlook).
- Familiarity with ERP systems is an added advantage.
- Strong communication and coordination skills.
- Good analytical and problem-solving abilities.
- Time management and multitasking skills.
- Attention to detail and documentation skills.
- Ability to work under pressure and meet deadlines.
- Team player with a customer-oriented approach.
- Experience in delivery operations, logistics, order processing, or customer coordination.
- Knowledge of inventory management and MIS reporting.
Requirements
The Delivery Process Executive is responsible for coordinating and monitoring end-to-end delivery operations, ensuring timely execution, maintaining records, and providing support to internal teams and customers to achieve service excellence.
- Coordinate and monitor daily delivery schedules and activities.
- Ensure timely dispatch and delivery of products/services as per customer requirements.
- Track delivery status and update stakeholders on progress.
- Maintain delivery records, reports, and documentation.
- Coordinate with procurement, warehouse, logistics, and customer support teams.
- Resolve delivery-related issues and escalate critical concerns when required.
- Prepare MIS reports and maintain operational data.
- Ensure compliance with company policies, quality standards, and process guidelines.
- Follow up with vendors, transporters, and customers for smooth execution.
- Support process improvement initiatives to enhance delivery efficiency.
- Bachelor's degree in any discipline.
- 1–3 years of experience in operations, logistics, or delivery coordination (freshers with good communication skills may also apply).
- Proficiency in MS Office (Excel, Word, Outlook).
- Familiarity with ERP systems is an added advantage.
- Strong communication and coordination skills.
- Good analytical and problem-solving abilities.
- Time management and multitasking skills.
- Attention to detail and documentation skills.
- Ability to work under pressure and meet deadlines.
- Team player with a customer-oriented approach.
- Experience in delivery operations, logistics, order processing, or customer coordination.
- Knowledge of inventory management and MIS reporting.
Benefits
The Delivery Process Executive is responsible for coordinating and monitoring end-to-end delivery operations, ensuring timely execution, maintaining records, and providing support to internal teams and customers to achieve service excellence.
- Coordinate and monitor daily delivery schedules and activities.
- Ensure timely dispatch and delivery of products/services as per customer requirements.
- Track delivery status and update stakeholders on progress.
- Maintain delivery records, reports, and documentation.
- Coordinate with procurement, warehouse, logistics, and customer support teams.
- Resolve delivery-related issues and escalate critical concerns when required.
- Prepare MIS reports and maintain operational data.
- Ensure compliance with company policies, quality standards, and process guidelines.
- Follow up with vendors, transporters, and customers for smooth execution.
- Support process improvement initiatives to enhance delivery efficiency.
- Proficiency in MS Office (Excel, Word, Outlook).
- Familiarity with ERP systems is an added advantage.
- Strong communication and coordination skills.
- Good analytical and problem-solving abilities.
- Time management and multitasking skills.
- Attention to detail and documentation skills.
- Ability to work under pressure and meet deadlines.
- Team player with a customer-oriented approach.
- Experience in delivery operations, logistics, order processing, or customer coordination.
- Knowledge of inventory management and MIS reporting.
About HTCL Technologies
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