Global Sales Manager

This position will be responsible for Corporate Transient and Meetings & Events, Travel Management Companies and Group segments from companies based in Mumbai and West India for business to India hotels worldwide.

Main Responsibilities

• Create a culture of success for ongoing business and goal achievement

• Continuously analyze and evaluate key markets, vertical segments and portfolio performance to ensure maximization of revenue opportunities.

• Build and develop relationships, representing the organization with key customers

• Develop strong business relationships with the key internal business partners to understand and deliver on their needs, as well as drive their engagement with our sales strategies, tools and systems

• Oversee the evaluation and development of core sales systems and processes to ensure technology is being used as a strategic enabler to drive revenue

• Ensure all-important Hyatt systems are mastered and to have in depth knowledge of working within the system i.e. Lanyon, Envision etc.

• Liaise with hotels to cross-sell and develop business opportunities for Hyatt Hotels' and customers' benefit.

• Visits to source markets for India as and when required.

• Use Hyatt's sales and marketing tools to better manage sales i.e. Competitive Intelligence, Cognos, World of Hyatt, etc.

• Make effective use of Hyatt Sales Tools & Promotions to increase conversion and Hyatt's share of business.

• Be a key point of contact for Travel Managers of major accounts throughout India.

• Manage and support the RFP process where required.

• Attend key business, travel trade fairs/seminars in India as and when required.

• Establish measurable account-driven approach, work in line with pre-defined strategies to enhance Hyatt's market share.

• Attend all recommended trainings and important internal sessions.

• Work consistently within the spirit of the company strategies and stake holders.

• Working with each direct report in creating strategic road maps for each of their accounts

• Joining Sales colleagues on customer interactions, sales calls and business reviews

• Prepare and control Hyatt Sales Force expenses and ensure it is line with budget

• Written and spoken proficiency in English as well as other regional languages

• 3+ years' experience working in hotels sales function. Global sales experience is strongly preferred.

• Organizing & Administering - works collaboratively – good manager of 3rd party and internal resources to achieve a collective goal. Manages timelines effectively.

• Priority Setting - Is able to work in a deadline and performance oriented environment.

• Interpersonal Savvy – relates well to all kinds of people up, down, laterally, inside and outside the organization; builds appropriate rapport, builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations.

• Drives for Results – has good balance of process and outcomes focus.

• Self-starter/Independent – comfortable to work independently; self-starter.

• Bachelor's degree required preferably, but not limited to, Hotel Management/ Business Administration.