Solutions Engineer

Your role and responsibilities

Solutions Engineers are the technical spearhead in the acquisition sales cycle, specializing in landing new customers and accelerating pipeline velocity. You will be the primary technical advisor to the sales team, partnering closely with them to position the Confluent platform's capabilities to new prospects.

Your mission is to secure the technical win by adeptly uncovering a prospect's implicit or stated Business Needs and designing a validated Technical Solution to meet them. From inspiring prospects with "Art of the Possible" demonstrations and storytelling to navigating complex technical roadblocks and Proofs of Concept (POCs), you are instrumental in ensuring the successful acquisition and initial deployment of Confluent technology. This role is a critical component of our strategy to expand our global customer base and will report into the Global Scale organization.

What You Will Do:
Own the Technical Sale:
Conduct deep-dive discovery and whiteboard sessions to identify and refine innovative Data Streaming use cases , translating them into validated solution architectures and paths to Go-Live,
Lead and execute Technical Proofs of Concept (POCs) to secure new customer logos and drive deal closure velocity.

Technical Triage & Qualification:
Exceptional skill in rapidly qualifying technical fit early in the process. The SE must quickly identify if the prospect is a good fit for the standard offering and, crucially, know when to disqualify a deal that requires too much customization or post-sales effort.

Consultative approach to value selling : ability to connect business objectives with technical solutions and present in a value-centric approach.

Be an Evangelist: Deliver compelling Technical Talks and Workshops to prospects, acting as a trusted advisor and demonstrating Thought Leadership in event-driven architecture.

Accelerate Onboarding: Forge strong relationships with key prospective customer stakeholders and serve as a dependable technical partner throughout the evaluation and initial onboarding process.

Develop and maintain reusable technical assets: contribute toward scaling efforts by developing and maintaining assets that address the most common use cases.

Product Advocacy: Serve as a critical feedback loop to Product and Engineering teams, ensuring the voice of the prospect is clearly articulated, and acting as a key advocate for the Confluent platform across the ecosystem.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

ABOUT IBM

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.