Application Engineer

JOB TITLE : Application Engineer

Vacancies : Mohali , Ludhiana , Mohali

**Minimum Qualification :**B.Tech / Diploma in mechanical or equivalent qualification

Experience : 1-5 years

Skills required : Hands on knowledge in solidworks , MS Office ,Good Presentation and Communication skills

Job Responsibilities :

• The primary role of an Application Engineer is to provide product support to customers by:

• Utilize your expertise in SolidWorks products to assist customers with challenges they face in production

ʉۢ Follow up on Service Requests and Software Performance Reports generated through support cases

• Ensure that response time and customer satisfaction surveys meet goals • Research solutions and create knowledge-base articles

ʉۢ Conduct assigned training classes

• Train customers on SolidWorks products

• Make on-site customer visits

• Travel to customer sites to provide onsite support and training

ʉۢ Working with the sales team to accurately understand our customer's requirements.

ʉۢ Progression into product demonstrations of SolidWorks to prospective customers

*Candidate should have their own vehicle