Solutions Architect - Presales | Cisco

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Position Summary:
We are seeking a skilled and customer-focused Cisco Presales Engineer to support our partners and sales teams in designing, positioning, and delivering Cisco-based solutions. The role involves deep technical expertise, solution architecture, and close collaboration with sales, partners, and Cisco teams to drive business growth

Key Responsibilities

• Work closely with sales teams to understand customer requirements and propose appropriate Cisco solutions

• Provide presales technical support including solution design, BoM creation, and proposal documentation

• Deliver technical presentations, demos, and Proof of Concepts (PoCs) to partners and customers

• Support partner enablement through training sessions and workshops on Cisco technologies

• Engage with Cisco account teams for deal registrations, pricing, and solution validation

• Assist in RFP/RFI responses and ensure timely submission with accurate technical details

• Stay updated on Cisco product portfolio, including networking, security, collaboration, and data center solutions

• Work with internal teams for order configuration, licensing, and solution compliance

• Identify upsell and cross-sell opportunities within existing accounts

Key Skills & Competencies

• Strong knowledge of Cisco technologies (Routing & Switching, Security, Wireless, Collaboration, Data Center)

• Understanding of enterprise IT infrastructure and networking concepts

• Excellent communication, presentation, and customer-facing skills

• Ability to design scalable and cost-effective solutions

• Strong analytical and problem-solving abilities

• Team player with the ability to work in a fast-paced environment

Preferred Certifications

• Cisco Certified Network Associate (CCNA)

• Cisco Certified Network Professional (CCNP)

• Cisco Specialist certifications (Security / Collaboration / Data Center – added advantage)

Experience

• 3–8 years of experience in presales / network engineering / solution architecture

• Experience working with system integrators, distributors, or OEMs preferred

• Prior experience with Cisco product portfolio is mandatory

Education

• Bachelor's degree in Engineering (Electronics / Telecommunications / IT / Computer Science) or equivalent

Key Stakeholders

• Internal Sales & Product Teams

• Cisco Account Managers & Technical Teams

• Channel Partners / System Integrators

• End Customers