Community Support Specialist

Job Information

Title: Community Support Specialist

Job Type: Full time

Company: Inshorts Medialabs Private Limited

Country: India

Location: Noida

Published: 06/24/2019

Industry: Internet Services

City: Noida

State/Province: Uttar Pradesh

Zip/Postal Code: 201301

As a Community Support Specialist, you'll be a member of the company's community management team. You

would be closely working with teams across different cities attaining for the best possible results from each

of the assigned teams. You'll be connecting source between the company and the community, ensuring

effective communication both ways.

Key Responsibilities -

• Be the main point of contact for communities across assigned cities

• Onboarding and training of new members from time to time

• Daily review and monitoring of the work of assigned community members

• Share regular performance reports with the Community Operations Manager

Requirements

Attributes we value -

• Excellent Hindi communication skills, both speaking and writing

• Ability to multi-task, prioritize and manage time effectively

• Good listening and problem solving skills

• Ability to work under stress and pressure

• Good interpersonal skills

Requirements Graduation/Post-Graduation from a tier-1 institute

Work-ex : 0-2 years

Joining: Immediately

Benefits

CTC: Rs.2.5 LPA- Rs.3 LPA