Account Receivable- Executive

About Job Role:

● Prepare and submit medical claims to insurance companies accurately and in a timely manner. ● Ensure that all required documentation, such as medical records and invoices, is attached to support the claims ● Regularly follow up on unpaid or underpaid claims with insurance companies. ● Use various communication channels, including phone calls and written correspondence, to resolve outstanding issues. ● Investigate and address claim denials promptly. ● Determine the reasons for denials and take corrective actions to reprocess or appeal denyed claims. ● Communicate effectively with insurance representatives to resolve claim issues and obtain information. ● Establish and maintain positive relationships with insurance companies to facilitate smoother claims processing. ● Communicate with patients regarding their account balances, explaining any insurance-related matters or financial responsibilities. ● Assist patients with questions related to billing and insurance. ● Follow the organisation's policies, procedures, and compliance standards. ● Stay informed about changes in healthcare regulations that may impact billing practices.

● Any graduate ● Prior calling experience would be an added advantage. ● Fluent verbal communication abilities. ● Willing to work in night shift (US shift) ● Good understanding of the overall Revenue Cycle Management to effectively work on AR.