Junior IT Engineer Security Compliance and IT Support

Department: IT Infrastructure & Security

Reports To: Senior Infrastructure Manager

Employment Type: Full-Time

Shift Timings: Eastern Time

Experience: 2-3 years

Job Summary

We are seeking a dedicated and detail-oriented Junior IT Engineer to support our IT security compliance initiatives and provide hands-on technical support across the organization. This role is critical in maintaining a secure and compliant IT environment, ensuring devices meet security standards, and delivering responsive desktop and asset support. 

Key Responsibilities

Security Compliance & Endpoint Management 

• Monitor and remediate vulnerabilities using Microsoft Defender for Endpoint.

• Ensure all devices are properly enrolled and compliant with Microsoft Intune policies.

- Assist in implementing and maintaining endpoint protection, encryption, and patching strategies.

• Support compliance audits like SOC2 Type II, HITRUST, and ISO, and maintain documentation for security controls and remediation actions.

IT Support (Desktop & Laptop)

• Provide L1 and L2 support for desktops, laptops, and peripheral devices.

• Troubleshoot hardware and software issues for end-users, both onsite and remotely.

• Handle device assignment, setup, and configuration for new and existing employees.

• Manage user accounts, access permissions, and basic Active Directory tasks.

IT Asset Management

- Maintain accurate inventory of IT assets including laptops, desktops, accessories, and licenses. 

• Track asset lifecycle from procurement to decommissioning. 
• Ensure devices are tagged, documented, and compliant with internal assets policies. 
  Operational Support

- Assist in onboarding/offboarding processes including device provisioning and access setup. 

• Document technical procedures, troubleshooting steps, and compliance reports. 
• Collaborate with senior engineers to support infrastructure and security projects

Requirements

Required Skills & Qualifications

• Bachelor's degree in information technology, Computer Science, or related field. 

• Basic understanding of Microsoft Intune, Defender for Endpoint, and Windows OS. 

• Familiarity with Active Directory, Office 365, and endpoint management tools. 

• Strong troubleshooting, communication, and documentation skills. 

• Ability to work independently and manage multiple tasks efficiently. 
  Preferred Qualifications

• Certifications such as MD-102, SC-900, CompTIA Security+, or equivalent. 

• Exposure to cloud platforms (Azure, M365) and scripting (PowerShell). 

• Experience with ITSM/ticketing systems and ITIL practices. 

Key Skills Required

- Proficiency in Microsoft Intune and Defender for Endpoint. 

• Basic knowledge of Windows OS and Active Directory. 
• Familiarity with Office 365 and endpoint management tools. 
• Strong troubleshooting and analytical skills. 
  - Good communication and documentation abilities. 
• Ability to manage IT assets and maintain compliance. 
• Exposure to cloud platforms (Azure, M365) and scripting (PowerShell) is a plus.