HR Project Coordinator I

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!

Role Summary

The Project Coordinator – Digital Recruitment Transformation will support the execution of global recruiting transformation initiatives by maintaining project documentation, coordinating meetings, tracking deliverables, and supporting communication across multiple stakeholders.

This role plays a key operational support function for recruiting technology initiatives, including AI-enabled recruiting platforms, CRM development, vendor integrations, recruiting analytics projects, and process improvement initiatives.

The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage multiple priorities while supporting fast-moving projects across global recruiting, HR, and technology teams.

Key Responsibilities

1. Project Tracking & Coordination

• Maintain project trackers, timelines, action logs, and status reports for recruiting transformation initiatives.
• Track project deliverables and follow up with stakeholders to ensure tasks are progressing on schedule.
• Support the Project Manager in monitoring project milestones, dependencies, and risks.
• Assist in coordinating project activities across recruiting operations, HR, IT, analytics teams, and vendors.

2. Meeting Coordination & Documentation

• Schedule and coordinate project meetings, working sessions, and recurring cadence calls with global stakeholders.
• Prepare meeting agendas and supporting materials.
• Capture meeting notes and distribute summaries with clearly documented action items and owners.
• Maintain centralized documentation for all project communications and decisions.

3. CRM Development & Technology Implementation Support

• Support projects related to recruiting CRM development, recruiting technology implementations, and system integrations.
• Assist with documenting business requirements, use cases, and workflow processes.
• Review scoping documents and ensure requirements and expectations from stakeholders are captured accurately.
• Coordinate communication between recruiting teams, technology teams, and vendors during system implementation.

4. Testing & User Acceptance Testing (UAT)

• Support testing and validation activities for recruiting technology solutions.
• Coordinate User Acceptance Testing (UAT) by organizing test scenarios, collecting feedback, and documenting issues.
• Track bugs, system issues, and enhancement requests during testing phases.
• Ensure issues identified during testing are properly documented and communicated to development teams.

5. Reporting & Presentation Support

• Assist in preparing project dashboards, reports, and executive updates.
• Consolidate project updates from various stakeholders into clear summaries.
• Support the preparation of PowerPoint presentations and status reports for leadership reviews.

6. Documentation & Governance

• Maintain project documentation including trackers, timelines, decision logs, and process documentation.
• Ensure project files and documentation are organized and easily accessible.
• Support creation of SOPs, workflow documentation, and project artifacts.

Required Qualifications

• 2–5 years of experience in project coordination, operations support, HR/recruiting operations, or program support roles.
• Strong organizational and documentation skills with attention to detail.
• Proficiency in Excel, PowerPoint, and project tracking tools.
• Strong written and verbal communication skills in English.
• Ability to coordinate work across multiple stakeholders and teams.
• Comfortable working with global teams and supporting US business hours.

Preferred Qualifications

• Experience in recruiting operations, HR technology, or BPO environments.
• Exposure to recruiting platforms, ATS systems, or CRM tools.
• Experience supporting technology implementations, testing activities, or system rollouts.
• Familiarity with project documentation practices and structured project tracking.

Ideal Candidate Profile

The ideal candidate is:

• Highly organized and detail-oriented
• Strong in documentation and follow-up
• Comfortable coordinating across multiple teams and stakeholders
• Able to manage multiple workstreams simultaneously
• Proactive in identifying gaps and ensuring tasks stay on track

Success Measures

Success in this role will be measured by:

• Strong project tracking and documentation across initiatives
• Timely coordination of meetings, deliverables, and follow-ups
• Effective support for recruiting technology implementations and testing cycles
• Improved visibility into project status and action items for stakeholders

iQor.com