F&B Service
ITC Hotels Limited
Description
Required Abilities: Speech Clarity — The ability to speak clearly so others can understand you. Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Recognition — The ability to identify and understand the speech of another person. Near Vision — The ability to see details at close range (within a few feet of the observer). Oral Expression — The ability to communicate information and ideas in speaking so others will understand. Required Work Experience : Stewardess Degree : Associate of Science - AS | Associate of Arts and Sciences - AAS | Bachelor of Hotel Management - BHM | Bachelor of Arts - BA Required Knowledge : Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Required Skills : Customer Insight, Greet Guests, Customer Acquisition, Food Distribution Primary Responsibility : Greet passengers, monitor carry-on baggage and direct passengers to assigned seats Ability to remain positive, respectful and understanding during challenging situations and/or passenger conflict Maintain physical health and professional appearance standards Provide constant attention to our customers, providing them with a safe and reliable onboard experience
Eligibility Criteria
- Experience: 0+ years
- Seniority: Mid Level
- Education: Bachelor's degree required
- Languages: English
About ITC Hotels Limited
Indian hotel chain
