HR - Performance and Learning Specialist

We are looking for a motivated and adaptable Performance and Learning Specialist to join our growing People & Culture team. In this role, you will play a key part in shaping employee experience — from performance and learning to engagement — in a dynamic, fast-moving organization.

Educational Background:

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• BBA or degree in HR, Business Administration, or a related field (required)

• MBA or postgraduate qualification in HRM (preferred) Experience

• 3-5 years of HR experience, preferably in performance management, L&D, or employee engagement

• Familiarity with HRMS/LMS platforms is a plus Skills & Competencies:

• Proactive self-starter: Anticipates needs and acts without being asked
• Excellent communication skills: Strong verbal and written communication across all levels

• Adaptable: Comfortable thriving in a fast-paced, high-growth environment

• People-oriented: Strong interpersonal skills with a genuine interest in people

Requirements

Key Responsibilities:

Performance Management System (PMS) Ownership

• Drive end-to-end execution of the organizational performance management cycle

• Design, implement, and continuously improve PMS frameworks

• Manage goal-setting, KPI cascading, quarterly reviews, mid-year and annual appraisals

• Ensure performance alignment with business objectives

• Track completion and adherence across departments

• Drive calibration processes to ensure rating consistency

• Identify performance gaps and recommend interventions KPI Governance & Performance Analytics

• Work with functional leaders to define measurable KPIs

• Monitor department-wise performance scorecards

• Analyze performance trends and generate insights

• Publish monthly and quarterly performance dashboards

• Identify low-performance trends and support corrective action planning

• Ensure objective performance measurement across functions Learning & Development Strategy

• Assess organization-wide learning needs

• Develop annual L&D calendar

• Design role-based learning pathways

• Build competency development frameworks

• Drive technical, behavioral, and leadership development programs

• Create structured development interventions for high-potential employees

• Experience in coordinating certification programs, assessments, or compliance-related activities

• Experience in scheduling, follow-ups, and managing timelines for certification renewals and completions.

• Proficiency in maintaining reports, trackers, and dashboards related to certifications and training records. Training Program Management

• Plan and execute internal/external training programs

• Coordinate workshops, leadership sessions, and capability-building initiatives

• Manage training logistics, scheduling, participation, and feedback

• Track learning effectiveness and training ROI

• Ensure post-training application assessment Capability Development & Skill Mapping

• Conduct competency gap assessments

• Map employee capabilities against business requirements

• Build development plans for critical roles

• Support succession readiness through capability tracking Policy & Process Enhancement

• Develop and strengthen policies related to:

• performance management

• learning governance

• development reviews

• competency progression

Benefits

1. Culture

i. Open Door Policy: Encourages open communication and accessibility to management.

ii. Open Office Floor Plan: Fosters a collaborative and interactive work environment.

iii. Flexible Working Hours: Allows employees to have flexibility in their work schedules.

iv. Employee Referral Bonus: Rewards employees for referring qualified candidates.

v. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

i. Hiring practices that promote diversity:Ensures a diverse and inclusive workforce.

ii. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

i. GMC and Term Insurance: Offers medical coverage and financial protection.

ii. Health Insurance: Provides coverage for medical expenses.

iii. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

i. Company-sponsored family events: Creates opportunities for employees and their families to bond.

ii. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

iii. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

i. Company-sponsored outings: Organizes recreational activities for employees.

ii. Gratuity: Provides a monetary benefit as a token of appreciation.

iii. Provident Fund: Helps employees save for retirement.

iv. Generous PTO: Offers more than the industry standard for paid time off.

v. Paid sick days: Allows employees to take paid time off when they are unwell.

vi. Paid holidays: Gives employees paid time off for designated holidays.

vii. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

i. L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.

ii. Mentorship Program: Offers guidance and support from experienced professionals.

iii. Job Training: Provides training to enhance job-related skills.

iv. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

v. Promote from Within: Encourages internal growth and advancement opportunities.