Product Manager

Lead the charge in owning product lifecycles for Kapture's core CX modules, turning market insights into revenue-driving roadmaps and delivering enterprise-grade innovations that wow global clients. Own the full product lifecycle from ideation to delivery for key platform modules, laser-focused on market needs, customer wins, and business impact. Craft and execute short- and long-term roadmaps in sync with company strategy, rallying cross-functional teams like design, engineering, data, and customer success. Dive into product data, customer behavior, and market trends to prioritize features, define PRDs/user stories, and lead agile sprints for flawless releases. Act as the product evangelist, articulating vision to stakeholders, monitoring post-launch KPIs, and driving adoption through change management and optimizations. Conduct sharp market research and competitor analysis to uncover differentiation opportunities, fueling continuous improvements and ROI. This is a Bengaluru-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility. You'll crush it by launching high-adoption features that boost revenue and retention, while mentoring teams and aligning products with Kapture's explosive growth.

Hold a Bachelor's degree in Engineering, Computer Science, Business Administration, or a related field. Bring 5+ years in SaaS product management, ideally with CRM or CX platforms. Prove your track record defining, launching, and iterating successful enterprise-grade SaaS products. Demonstrate strong analytical skills with tools for product analytics and business metrics.